DSL stands for Digital Subscriber Line. This line application provides high-speed Internet access and data transmissions over your existing phone line. This new technology helps expand the power of your existing line to bring you a faster, dedicated link to the Internet.

DSL is for both Residential and Business customers. We have several services and equipment options to connect either the single-user at home or the multi-line business user. Inquire with our Customer Service Representatives for more details.

Your connection uses varying frequencies to transmit both voice and data. The frequency is filtered from your service to your telephone or computer. This makes it possible to use both your telephone and your computer at the same time.

FairPoint DSL can support download speeds from 128K to 1.5M. Call for more information on what speed is right for you.

No. DSL does not "dial-up" to the Internet. Once your DSL service is installed on your telephone line, the DSL modem provides you with a constant connection to the Internet, eliminating the "dial-up" process. The connection is made between your computer and the DSL modem, and by clicking on your browser, you have an instant connection to the Internet. The slow, busy sound of your old modem is a thing of the past. You are now surfing with style.

With the dedicated service of DSL, you'll never get a busy signal trying to get on the Internet. With a click of the mouse, you are instantly connected. DSL eliminated the problem of logging off the Internet just to use the telephone. You now have the ability to use the phone at the same time. DSL works at the same time as a voice call.

Cable modems offer services over a shared cable. Tens and possibly hundreds of users may be connected to this local cable line. Your speed is compromised with more users on the network. With DSL technology, you have dedicated service over an existing telephone line all the way back to our Central Office. DSL ensures that you don't have to share your access connection with other users, which offers a safe, reliable way to do E-Commerce, web browsing, file transfers, and other Internet applications.

No. DSL technology allows simultaneous analog voice and DSL data transmissions over the same wires. You can still use your phone as you do now. DSL is simply an additional feature on your line.

No. The DSL modem is designed so that your normal telephone service will operate even if the modem is unplugged or otherwise disabled.

Yes. FairPoint offers additional options for the multi-user home or small business. Inquire with our Customer Service Representatives and we can discuss the best options for you.

This service is available to customers within 18,000 feet or approximately three miles of their service central office. Give us a call at 800.400.5568 and our Customer Services Representatives will give you an updated list of the communities that have FairPoint DSL available at that time.

DSL services requires a DSL modem, which will be provided by FairPoint. Customers will need to have either an available USB port and USB to Ethernet adapter cable or a Network Interface Card (NIC) already installed on their computer.

* These items can be purchased online or from your local computer retailer.

* These items can be purchased online or from your local computer retailer.

You can reach technical support by calling us at 434-656-HELP (434-656-4357).