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voice mail
Records and stores your messages when you are unable to answer the phone.
accessing your mailbox
- Dial your voice mail access number.
-If calling from a remote phone, first enter your
seven digit telephone number. Then enter your
password, followed by the # key, OR
-If using Auto Login and accessing from a
remote phone enter your seven digit telephone
number.
- Main Menu: Press 1 to retrieve messages.
Press 7 for current date and time or Press 9
for mailbox setup.
accessing your sub-mailbox
(optional feature on enhanced voicemail only)
- 1. Follow step 1 from above.
- a) If you are the Group Administrator and wish
to record a group greeting, press * to access
the Group Greeting Menu. A voice prompt will
guide you through those steps OR
b) Enter your sub-mailbox number.
- If requested, enter your password, followed
by the # key. Your password will be a default
code of “0000” until you change it.
- Main Menu: Press 1 to retrieve messages.
Press 5 to hear which sub-mailboxes have new
messages or press 9 for mailbox setup.
to retrieve messages
Three options in message retrieval menu:
- Press 1: New messages.
- Press 2: Saved messages.
- Press *: Return to main menu.
Listen to messages:
Press 1 - Play or re-play message.
Press 2 - Save message and go to next.
Press 3 - Delete message and go to next.
Press 4 - Save message as new.
Press 5 - Reply to a message. (Optional Feature)
Press 6 - Forward message. (Optional Feature)
Press 7 - Skip back.
Press 8 - Pause or continue message.
Press 9 - Skip forward.
Press * - Return to main menu.
mailbox setup
Four options in mailbox setup menu:
- Press 1: Greeting Options (you can disregard
this step if you choose to use the default greeting).
- Press 2: Change Password.
- Press 4: Enable/Disable Auto Login.
- Press *: Return to main menu.
To change or record your greeting:
- Press 1 - Listen to Greeting.
- Press 2 - Keep Your Greeting.
- Press # - End Recording Function.
- Press 3 - Delete Greeting.
- Press 4 - Record a New Greeting.
To change your password:
- Press 2 - Change your password.
- Enter new password, followed by the # key.
The password can be 4 to 10 digits in
length. You will be unable to access your
mailbox without this password, so be sure
to choose one that you will remember.
- To verify, enter your password, followed by
the # key.
create multiple greetings
(optional feature on enhanced voicemail only)
- Press 5 - Pick a New Greeting.
Then choose a new greeting #(2-9).
- Press 2 - Record Greeting.
- Press # - End Recording Function.
Repeat steps 1 & 2, choosing a different
greeting # each time.
- Press 5 - Pick a New Greeting.
Then choose the greeting you wish to
become active.
- Press * - Return to main menu.
- Press 1 - Listen to Greeting.
- Press 3 - Delete Greeting.
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