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customer originated trace

Allows the phone company to trace harassing phone calls for you.

To Trace a Call:

  1. Before hanging up, depress the switchhook.

  2. You will hear a special dial tone. (If you have already hung up, pick up your handset before another call comes in. You will hear a normal dial tone instead of the special dial tone.)

  3. Dial *57 (on rotary phones, dial 1157).

  4. You will receive an announcement indicating that the last call has been traced.

Note: If you have Call Waiting and get a Call Waiting tone before you can dial *57, the trace of the objectionable call cannot be completed.

Customer Originated Trace information is recorded at the telephone company, and is provided only to law enforcement officials if requested.